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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Design Guide for Cisco Unity
Release 5.x
Revised May 6, 2008
Text Part Number: OL-14619-01
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Podsumowanie treści

Strona 1 - Design Guide for Cisco Unity

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706 USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 4

Strona 2

xDesign Guide for Cisco Unity Release 5.xOL-14619-01Preface Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Sof

Strona 3 - CONTENTS

8-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 8 Voice-Recognition Access to Cisco Unity

Strona 4 - Contents

CHAPTER9-1Design Guide for Cisco Unity Release 5.xOL-14619-019Migrating to Cisco Unity from Another Voice-Messaging SystemWhen the customer is replaci

Strona 5

9-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 9 Migrating to Cisco Unity from Another Voice-Messaging System • The supporting

Strona 6

IN-1Design Guide for Cisco Unity Release 5.xOL-14619-01INDEXAalternate extensions 6-32alternate MWIs 6-33audio codecsaffect on file size 3

Strona 7 - Configuration

IndexIN-2Design Guide for Cisco Unity Release 5.xOL-14619-01EExchangeActive Directory considerations 4-5considerations 4-7considerations with

Strona 8

IndexIN-3Design Guide for Cisco Unity Release 5.xOL-14619-01speech access to Cisco Unity 8-1standby redundancycompared to failover 7-1diagram

Strona 9 - Document Conventions

IndexIN-4Design Guide for Cisco Unity Release 5.xOL-14619-01

Strona 10 - OL-14619-01

xiDesign Guide for Cisco Unity Release 5.xOL-14619-01PrefaceObtaining Documentation, Obtaining Support, and Security GuidelinesFor information on obta

Strona 11 - Guidelines

xiiDesign Guide for Cisco Unity Release 5.xOL-14619-01Preface

Strona 12

CHAPTER1-1Design Guide for Cisco Unity Release 5.xOL-14619-011Design Guide OverviewThe following table lists the feature areas that affect the design

Strona 13 - Design Guide Overview

1-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 1 Design Guide Overview Interoperating with or migrating from other voice-messagin

Strona 14

1-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 1 Design Guide Overview

Strona 15

1-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 1 Design Guide Overview

Strona 16

CHAPTER2-1Design Guide for Cisco Unity Release 5.xOL-14619-012Cisco Unity Concepts • How Cisco Unity Works, page 2-1 • Characteristics of Unified Me

Strona 17 - Cisco Unity Concepts

2-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Characteristics of Unified Messaging and Voice Messaging Sy

Strona 18 - Voice Messaging

2-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Hardware Components of a Cisco Unity SystemThe message stor

Strona 19

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMM

Strona 20 - Phone Systems)

2-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Hardware Components of a Cisco Unity SystemCisco Unity can

Strona 21

2-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Hardware Components of a Cisco Unity Systeminformation). Al

Strona 22 - Where Cisco Unity Stores Data

2-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Software Components of a Cisco Unity System • Give subscri

Strona 23 - Exchange

2-7Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Where Cisco Unity Stores Datacurrently supported by DUC for

Strona 24 - Active Directory

2-8Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Where Cisco Unity Stores Data • Reliability: Because subsc

Strona 25

2-9Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Where Cisco Unity Stores DataThe directory replicates the i

Strona 26

2-10Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 2 Cisco Unity Concepts Where Cisco Unity Stores DataBecause this information can

Strona 27 - Name Resolution

CHAPTER3-1Design Guide for Cisco Unity Release 5.xOL-14619-013Network Infrastructure RequirementsSee the following sections: • Availability of Networ

Strona 28

3-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 3 Network Infrastructure Requirements Availability of Network Resources • Adminis

Strona 29

3-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 3 Network Infrastructure Requirements Using Firewalls with Cisco Unityduring insta

Strona 30 - Number of Voice Ports

iiiDesign Guide for Cisco Unity Release 5.xOL-14619-01CONTENTSPreface ixAudience ixDocument Conventions ixAdditional Cisco Unity Documenta

Strona 31 - Audio Codecs

3-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 3 Network Infrastructure Requirements Sizing and Scaling Cisco Unity ServersMaximu

Strona 32 - Audio Codecs

3-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 3 Network Infrastructure Requirements Audio CodecsIn some cases you might find tha

Strona 33 - Deployment Models

3-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 3 Network Infrastructure Requirements Audio CodecsTTS, TTY, Pocket PCs, and Hand-H

Strona 34 - Infrastructure

CHAPTER4-1Design Guide for Cisco Unity Release 5.xOL-14619-014Designing a Cisco Unity System with Exchange as the Message StoreThis chapter focuses on

Strona 35 - Deployment Models

4-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Deployment Mod

Strona 36

4-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Deployment Mod

Strona 37

4-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Physical Place

Strona 38

4-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considerations

Strona 39

4-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considerations

Strona 40

4-7Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considerations

Strona 41

ContentsivDesign Guide for Cisco Unity Release 5.xOL-14619-01Some Subscriber Information and Configuration Settings Are Stored on the Cisco Unity Serv

Strona 42

4-8Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considerations

Strona 43

4-9Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Considerations

Strona 44

4-10Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 4 Designing a Cisco Unity System with Exchange as the Message Store Consideration

Strona 45

CHAPTER5-1Design Guide for Cisco Unity Release 5.xOL-14619-015Designing a Cisco Unity System with Domino as the Message StoreThis chapter focuses on u

Strona 46

5-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 47 - Server Placement

5-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 48 - Authentication

5-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 49 - Domino Clusters

5-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 50 - Client Access Licenses

5-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 51

5-7Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Overview of Cisc

Strona 52 - Voice Messaging Configuration

ContentsvDesign Guide for Cisco Unity Release 5.xOL-14619-01Windows Domains and Domino Domains 5-5Server Placement 5-5Active Directory Account

Strona 53

5-8Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Cisco Unity and

Strona 54 - Network Services

5-9Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Unified Messagin

Strona 55 - Operational Tasks

5-10Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Voice Messaging

Strona 56

5-11Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Deploying Cisco

Strona 57 - Overview

5-12Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Deploying Cisco

Strona 58 - How an Integration Works

5-13Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Deploying Cisco

Strona 59 - How an Integration Works

5-14Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 5 Designing a Cisco Unity System with Domino as the Message Store Feature Parity

Strona 60

CHAPTER6-1Design Guide for Cisco Unity Release 5.xOL-14619-016Integrating Cisco Unity with the Phone SystemSee the following sections: • Overview, pa

Strona 61 - TIMG Integration

6-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksCisco Unit

Strona 62

6-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksLines and

Strona 63 - Phone system

ContentsviDesign Guide for Cisco Unity Release 5.xOL-14619-01Cisco Unified Communications Manager Authentication and Encryption for Cisco Unity Voice

Strona 64 - Call Control

6-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksDTMF Integ

Strona 65 - General Integration Issues

6-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksSerial (SM

Strona 66 - Using SCCP or SIP)

6-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksFigure 6-5

Strona 67 - Communications Manager

6-7Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System How an Integration WorksFigure 6-7

Strona 68 - Clusters

6-8Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Sample Path for a Call from the Ph

Strona 69

6-9Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System General Integration IssuesThe corr

Strona 70

6-10Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 71 - When Data Is Encrypted

6-11Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 72

6-12Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 73 - Express Over a LAN

6-13Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 74

ContentsviiDesign Guide for Cisco Unity Release 5.xOL-14619-01Installing Exchange 2003 on the Cisco Unity Primary Server in a Standby Redundancy Confi

Strona 75 - Unity Server

6-14Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 76 - Call forward to busy greeting

6-15Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 77

6-16Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 78 - Integrating by Using SIP

6-17Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 79 - SIP Compliance

6-18Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 80 - PIMG or TIMG Units

6-19Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 81

6-20Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 82

6-21Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Cisco Unified Co

Strona 83 - Serial Integrations

6-22Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating by Using SIPIntegrati

Strona 84 - Cisco Unity Failover

6-23Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating by Using SIP • A uni

Strona 85 - Cisco Unity Failback

ContentsviiiDesign Guide for Cisco Unity Release 5.xOL-14619-01

Strona 86

6-24Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 87 - Notes for PIMG Integrations

6-25Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 88 - Optional Integration Features

6-26Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 89 - Alternate MWIs

6-27Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 90 - Centralized Voice Messaging

6-28Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 91 - Centralized Voice Messaging

6-29Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Circuit-Switched

Strona 92

6-30Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Multiple Phone S

Strona 93 - Failover

6-31Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Integrating with Multiple Phone S

Strona 94 - Standby Redundancy

6-32Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Optional Integration FeaturesOpti

Strona 95 - Redundancy Configuration

6-33Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Optional Integration Features –A

Strona 96 - Standby Redundancy

ixDesign Guide for Cisco Unity Release 5.xOL-14619-01PrefaceSee the following sections: • Audience, page ix • Document Conventions, page ix • Addit

Strona 97

6-34Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Centralized Voice Messaging • Th

Strona 98

6-35Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Centralized Voice MessagingFor a

Strona 99

6-36Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 6 Integrating Cisco Unity with the Phone System Centralized Voice Messaging

Strona 100

CHAPTER7-1Design Guide for Cisco Unity Release 5.xOL-14619-017Cisco Unity Failover and Standby RedundancySee the following sections: • Comparison of

Strona 101 - Voice-Messaging System

7-2Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 7 Cisco Unity Failover and Standby Redundancy Standby RedundancyConfiguring Failov

Strona 102

7-3Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 7 Cisco Unity Failover and Standby Redundancy Standby Redundancy –Sufficient band

Strona 103

7-4Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 7 Cisco Unity Failover and Standby Redundancy Standby Redundancy • Both Cisco Uni

Strona 104

7-5Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 7 Cisco Unity Failover and Standby Redundancy Standby RedundancyDiagram of a Stand

Strona 105

7-6Design Guide for Cisco Unity Release 5.xOL-14619-01Chapter 7 Cisco Unity Failover and Standby Redundancy Standby Redundancy

Strona 106

CHAPTER8-1Design Guide for Cisco Unity Release 5.xOL-14619-018Voice-Recognition Access to Cisco UnityThe Cisco Unity voice-recognition feature lets us

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