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Working with Call Detail Records
Cisco TelePresence ISDN Gateway 2.1 Online help (Printable format) 109 of 135
CDR log display
Downloading and clearing the log
The CDR log includes all stored Call Detail Records, and all available details, regardless of the current
filtering and display settings. You can download all or part of the CDR log in XML format using the web
interface. When you start logging, the download button shows the range of record numbers but the
delete button is greyed out until the log holds a certain number of logs.
To download the CDR log, click Download as XML to download all the log or Download X to Y as
XML to download a range of events. (Note that if there are a large number of logged Call Detail
Records, it may take several seconds to download and display them all.)
Note: Only download CDRs when the unit is not under heavy load, otherwise performance of the unit
may be impaired.
The range of logs that you can download to the web interface works in groups. Therefore you may see
Download X to Y as XML and Y will not increase even though the log is filling up. When a threshold
is reached, then Y increases. However, you always have the option to download the full log with
Download as XML.
In addition the web interface displays a maximum of 20 pages. If the log includes more events than
can be displayed on those pages, the more recent events are displayed. Therefore you may see
Download X to Y as XML where X keeps increasing when the page is refreshed. Again you can
download the full log with Download as XML.
To clear the CDR log, click Delete X to Y. This will permanently remove Call Detail Records X to Y.
Due to the way the CDR log works, it may not be possible to delete all records; the button name
indicates which records can be deleted. For example, if you delete the 0-399 entries, then the 400th
entry appears as the first entry in this page, even if you download the full log. The download button
would then show that you can download for example 400-674 (if 674 is the maximum number of
entries in the log) and the delete button will be greyed out again (because it is only available when a
certain number of entries are in the log).
To avoid duplicate entries when you download repeatedly, each time delete the entries that you have
just downloaded.
- Cisco TelePresence 1
- ISDN Gateway 1
- Version 2.1 1
- Contents 2
- Invalid passwords 8
- Using the auto attendant 12
- globally: either 13
- Dial plan configuration 14
- Diagnostic controls 16
- Understanding the dial plan 19
- Using rules 20
- Rule ordering 20
- Displaying the rules list 21
- Modifying the rules list 23
- Testing the dial plan 23
- Adding dial plan rules 24
- Updating dial plan rules 29
- Example dial plan rules 34
- ISDN to IP calls 37
- Dial plan syntax 41
- local return address: The 45
- Gatekeeper status 46
- Registration view 47
- Displaying the user list 48
- Adding and updating users 49
- Updating your user profile 52
- Changing your password 53
- Configuring network settings 54
- IP status 55
- Ethernet configuration 56
- Ethernet status 56
- DNS settings 59
- Viewing DNS status 60
- Port preferences 61
- IP routes configuration 62
- Current IP status 63
- Configuring IP services 64
- Configuring SNMP settings 66
- Configured trap receivers 67
- Access control 67
- Configuring QoS settings 68
- ToS configuration 69
- DiffServ configuration 69
- Default settings 69
- Network connectivity testing 70
- Basic settings 71
- ISDN advanced settings 73
- ISDN codec settings 75
- ISDN multipoint settings 76
- Port settings 77
- Gatekeeper settings 81
- where multiple ISDN 83
- where there is only one 83
- resources available 85
- resources unavailable 85
- System time 87
- Advanced security mode 88
- Hashing passwords 89
- Password format 90
- Expiring passwords 90
- TelePresence ISDN Gateway 91
- Displaying general status 95
- Displaying ISDN status 96
- Displaying security status 98
- Working with the event logs 99
- Audit log 100
- Call Detail Records 100
- Working with the audit logs 101
- Logging using syslog 106
- Using syslog 107
- Call Detail Record log 108
- CDR log display 109
- CDR log display 110
- Voice prompt specification 116
- Precedence 117
- The factory default file set 117
- Localization files 117
- Customization files 117
- Configuring SSL certificates 119
- TANDBERG 121
- Software licenses 121
- AVC VIDEO 122
- RSA Data Security Inc 122
- The Internet Society 122
- Info-ZIP 123
- The OpenSSL Project 125
- N.A.T. GmbH 126
- Spirit Corporation 127
- AES License 127
- HMAC License 127
- SHA1 License 128
- Telenetworks 129
- Net-SNMP 129
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